1. Overview

This Privacy Policy describes how Snapparse Inc. collects, uses, and shares your information when you visit or make a purchase from snapparse.app.

By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Data Collection

We collect several types of information for various purposes:

Personal Data: Email address, name, and billing information when you register.
Usage Data: Information on how the Service is accessed and used (e.g., IP address, browser type).
Document Data: Content you upload for extraction. We process this data to provide the extraction service.

3. Data Usage

We use the collected data for various purposes:

To provide and maintain the Service.
To notify you about changes to our Service.
To provide customer support.
To gather analysis or valuable information so that we can improve our Service.
To monitor the usage of our Service and detect technical issues.

4. Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.

We use industry-standard encryption and security protocols to protect your data during transmission and at rest.

5. Data Sharing

We do not sell, trade, or otherwise transfer your Personal Data to outside parties except in the following circumstances:

Service Providers: We may share data with trusted third parties who assist us in operating our Service, such as hosting providers (AWS/Vercel) and payment processors (Stripe).
Legal Compliance: We may release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Business Transfers: If Snapparse Inc. is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.

6. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.

Account Data: Retained for as long as your account is active.
Extraction Logs: Document metadata and extraction results are retained for 30 days by default to allow for debugging and retrieval, after which they are purged from our active systems.
Usage Data: Retained for internal analysis purposes, usually for a shorter period of time.

7. Your Data Rights

Depending on your location, you may have certain data protection rights, including:

Access

The right to request copies of your personal data.

Rectification

The right to request that we correct any information you believe is inaccurate.

Erasure

The right to request that we erase your personal data, under certain conditions.

Portability

The right to request that we transfer the data we have collected to another organization.

To exercise any of these rights, please contact us at hello@snapparse.app.

8. Cookies & Tracking

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Types of Cookies We Use

Session Cookies: To operate our Service.
Preference Cookies: To remember your preferences and various settings.
Security Cookies: For security purposes.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.